Customer Care
Quality & Safety standards
All our items have been quality tested and approved and we take all necessary steps to ensure our customers will have the best quality service. We have a strict Policy on Knives and sharp objects to ensure our customers safety standards are met!
PLEASE NOTE:
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Irish law on Possession of knives and other articles acording to the Firearms and Offencive weapons act 1990
9. (1) Subject to subsections (2) and (3), where a person has with him in any public place any knife or any other article which has a blade or which is sharply pointed, he shall be guilty of an offence.
A.S.P will not be selling any knives or sharp objects to any persons under the age of 18. On receipt of a knife order we will request a copy of Identification that shows your date of birth as well as a valid reason in an email or writing for purchasing a knife . We will not ship any knives to anyone whom do not follow these terms. These knives are shipped from Germany so Please allow 7 - 10 days for knife delivery.
Privacy & Safety on our online store
We take the privacy of our customers very serious and therefore we only deal with online payments through a secure paypal account.
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We can assure you that all your details requested are for health and safety purposes and we will not share your details with anyone outside of our business. The photo id we request on the purchase of knives is restricted only to the purchases of sharp objects to comply with our health, safety and insurance policy.
Payment Methods
If delivery is within Ennis town, co.clare we will deliver personally and will accept cash on delivery.
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For all other orders made online, the payment method is paypal
No credit or debit cards please.